Privacy Policy

Introduction

Tideswell Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and contact us about desk space rentals.

Information We Collect

When you contact us through our website, we collect the following information:

• Name - Required to identify you and respond to your inquiry
• Phone Number - Required to contact you about desk space availability
• Email Address - Optional, used for additional communication if provided
• Comments/Questions - Optional, helps us understand your specific needs
• How you heard about us - Optional, helps us understand our marketing effectiveness

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries about desk space availability
• To contact you regarding desk space rentals and availability
• To provide information about Tideswell Studio services
• To process and manage desk space rental agreements
• To communicate important updates about our services

Legal Basis for Processing (GDPR)

Under UK GDPR, we process your personal data based on:

• Consent - You have explicitly agreed to the processing of your personal data
• Legitimate Interest - To provide you with information about our services
• Contract Performance - To fulfill our obligations when you rent desk space

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except where required by law or necessary for the provision of our services. Any third-party service providers we use (such as email services) are bound by strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you become a customer, we may retain your information for the duration of our business relationship and for a reasonable period thereafter for legal and accounting purposes.

Your Rights (GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access - Request a copy of your personal data
• Right to Rectification - Correct inaccurate or incomplete data
• Right to Erasure - Request deletion of your personal data
• Right to Restrict Processing - Limit how we use your data
• Right to Data Portability - Receive your data in a structured format
• Right to Object - Object to processing based on legitimate interests
• Right to Withdraw Consent - Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us using the information provided on our contact form. We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Complaints

If you believe we have not handled your personal data in accordance with this policy or UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk